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Before you can create a Pulse program there are a number of things you must have available:
You must have a hub available. You can use any hub, but most companies will find it logical to have one hub for the Pulse program and collect everything in there. Then all your projects, contact databases, hierarchies etc. will always be available. If you do not have a hub that you can use then you will need to create one.
You must have an end user list. This contains the details of the users who will be creating and viewing results of surveys.
You must have a hierarchy, which must be referenced both from the contact db and the library survey. The hierarchy will hold the structure of your organization, along with the contacts and end user node assignments. (How to Create a Hierarchy)
You must have a library survey. This contains all the questions that you may wish to ask of your respondents; you select from the library the questions you want to include in the specific survey. In addition it can contain background variables and questions/info nodes/scripts that you want included in all surveys. (Creating the Pulse Library Survey)
You must have a contact database. This must contain the relevant details for all your company’s employees so that the Pulse survey can be sent to the appropriate people and the returned data can be processed correctly. If you don’t have a contact database available then you can create one from an existing survey or build one from scratch in Professional Authoring. (How to Create a Contact Database)
Once all these items are available you can move forward with creating your Pulse program.